Where's your Support Team's Support Team?
Supercharge your support engineers with Sandgarden’s end-to-end process automations. Let the AI eliminate tedious work so your team thrives.
More Effective Teams
Deployment Time
Reduction in Repetitive Tasks
Increase in Tickets/Engineer
Delivering the context reps need, without lifting a finger
Sandgarden uses ticket history, the CRM, and any other datasources you provide to give support engineers the bigger picture before they open up the issue.
Evaluating how your customers really feel
Sandgarden analyzes communication, tracks sentiment shifts, and identifies potential churn risks by going far beyond surface-level sentiment scoring.
Transform manual triage work into instant investigations
Sandgarden automatically understand affected systems, presenting a comprehensive diagnostic view that replaces hours of manual engineering work.
How it works
Get started quickly with no complex setup or AI expertise required.
Connect external systems
Easily set up connections to the CRM, knowledge base, documentation, databases, logging, and other tools.
It understands your team's workflow
Sandgarden creates a “state of the world” baseline off of which automations run.
It just works
End-to-end automations work silently in the background, saving time and enhancing capabilities.
We’ve written the automations for you
They’re always running in the background, taking care of the drudge work on your behalf.
Why use Sandgarden?
Our platform is designed to make both managers and support engineers more productive and happier.
Why Managers Love It
Reduces support team drag on OPEX
Lower operational costs while maintaining or improving support quality
Schedule Management
Efficiently manage and optimize support team schedules
Team Onboarding + Performance Monitoring
Ensures your most important customers receive timely, high-quality support
Solve customer problems proactively
Address issues before they become business problems
Why Support Engineers Love It
Eliminates critical-but-boring tasks
No more spending hours on routine maintenance work
More time for interesting challenges
Focus on unique problems that require human creativity and expertise
No more repetitive responses
Save time and mental energy by automating common replies
Never miss critical issues
Stay on top of business-critical support requests
Enterprise-grade security
SOC 2 Type 2 certified with annual penetration testing
Data Encryption
Access Controls
Regular Audits
Compliance
Ready to transform your support operation?
Enhancing support teams with AI that works alongside humans, not replacing them.
Enhancing support teams with AI that works alongside humans, not replacing them.